Contact

Customer Care at Tel: +91 8951986053

Our Customer Care team can be reached from Monday to Saturday, 9.30 AM to 5.30 PM. This service is not available on Sundays and public holidays.

For any queries regarding your order, any complaints or grievances, refund requests or any other issues related to your online order please reach us at :
By Email: customercare@terralunaindia.com
You will receive a response in 2 working days from receipt of your query.

By Courier or Post at

Terra Luna Customer Care Desk
Ranger Apparel Export Private Limited
Survey No.136, Bommenahalli, Bidharahalli Hobli,
Boodhikhere Cross, Bangalore - 560049.
Karnataka, India.

In case you are not satisfied with our response you may reach out to the Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

For grievances contact Nodal Officer: Mr. Alok Jyoti Sahoo
Email: grievances@terralunaindia.com
Tel: + 91 9851986310