We endeavour to dispatch all products ordered within 2-3 working days after the order has been placed. Terra Luna is responsible for each order in transit until it is delivered to you.
There are no shipping charges. We offer free delivery on all orders within India.
We have tied up with some of India's leading delivery companies.
Delivery time may vary depending on the delivery location and services of our logistic partners. However we endeavour to deliver orders within 5-7 working days ( Business days excluding public holidays)
Once the order is shipped, we will communicate to the customer the shipping details via mail / sms for easy tracking.
An order once shipped cannot be cancelled.
We insure each purchase, for the time it is in transit, until it is delivered to you. Our insurance companies only provide insurance cover on packages that are visibly damaged/opened before they are handed over to the customer/recipient at the intended delivery address/picked up at our location. Therefore, please do not accept any deliveries if the package(s) is damaged or the seal is broken.
All product prices displayed are inclusive of all taxes and duties, you will not be charged anything in addition towards these.
Our delivery partners may insist on an OTP at the time of delivery to ensure that the merchandise is delivered to the correct person.