Ranger Apparel Export Private Limited (RAEPL) is a company incorporated under the Companies Act, 1956 with its registered office at:
Survey No.136, Bommenahalli, Bidharahalli Hobli,
Boodhikhere Cross, Bangalore - 560049.
Please read the Terms and Conditions document carefully before using the Website. By using the Website, you signify your agreement to be bound by the Terms and Conditions.
For the purpose of these Terms and Conditions, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing registration data, (name, billing address, delivery address, pincode, contact number,etc) as may be required, while registering on the Website as a user. The term "We", "Us", "Our" shall mean RAEPL.
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
This website is exclusively for retail online sale of brand Terra Luna, which is owned by "To The Moon GmbH" (TTMG), a German Company and subsidiary of RAEPL (i.e., Ranger Apparel Export Private Limited).
By using www.terralunaindia.com ("Website") you confirm that Ranger Apparel Export Private Limited (RAEPL) shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
You are 18 years of age or older and that your use of the Website/Services shall not violate any applicable Law/Regulation.
All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
Your use of this website is solely for your personal and non-commercial use unless expressly authorized by RAEPL. Any use of this Website or its content other than for personal purposes is prohibited.
Your Personal And Non-Commercial Use Of This Website Shall Be Subjected To The Following Restrictions:
You may not decompile, reverse engineer, or disassemble the content, or remove any copyright, trademark, or other proprietary notices from the content.
You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content or in violation with the Terms otherwise.
You will not use this Website or Services in any way that is unlawful or harms RAEPL or any other person or entity.
You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or any other harmful component, with a view to damage this Website.
You will not use any product or service available on this Website and Services for commercial purposes of any kind unless expressly authorized by RAEPL.
You will not advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of this Website or its Services.
All information, content and material contained in this Website and its Services are RAEPL’s copyrighted property.
All trademarks, services marks, trade names are proprietary and licensed to RAEPL.
By using the Website or sending emails or other data, information or communication to Us, You agree and understand that You are communicating with Us through electronic means/ records and You consent to receive communications via electronic means from Us periodically and as and when required. We may communicate with you through emails or such other means/ mode of communication, either electronic or otherwise.
No information, content or material from this Website or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without written permission from RAEPL.
RAEPL cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms and Conditions, and, as between you and RAEPL, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" as those terms are commonly understood and used on the Internet.
In case of any dispute in the interpretation of these Terms and Conditions, the decision of RAEPL shall be final and binding.
Terms and Conditions shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.
DISCLAIMER OF WARRANTIES AND LIABILITIES
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, RAEPL does not warrant that the Website will be constantly available, or available at all times, and that the information on this Website is complete, true and accurate at all times.
RAEPL will not be liable to You in any way or in relation to the contents of, or use of, or otherwise in connection with, the Website. RAEPL does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the products sold on the Website are governed by different state laws and if RAEPL is unable to deliver such products due to implications of different state laws, RAEPL will return or will give credit for the amount (if any) received in advance by RAEPL from the sale of such product that could not be dispatched or delivered to You.
You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates.
Purchasing a digital gift card?
• Gift cards can be purchased online at our website www.terralunaindia.com. You may pick one of the suggested denominations or enter the amount of your choice (minimum of Rs. 2000 and maximum of Rs. 50,000)
• Gift cards cannot be purchased using credit notes.
• No offers/codes will be applicable while purchasing a Gift Card.
• Gift cards are issued subject to the terms of the company, which may be modified without prior intimation to the buyer.
No additional charges on gift card
Apart from the amount of the gift, there are no fees or charges associated with purchasing a Terra Luna India gift card.
Redemption of gift cards
Gift cards can only be redeemed online at www.terralunaindia.com. Gift Cards cannot be used to purchase other Gift Cards or be redeemed for cash or credit.
To use your gift card for an online purchase, enter the gift card number in the box given on the right side of the shipping page and click on Apply. Then make any balance payment online via credit/debit card or netbanking.
Validity of gift cards
Gift cards will expire after 1 year from the date of issue and any corresponding unused balance shall be forfeited there after. Please note that validity of gift cards cannot be extended and new gift cards cannot be provided against the expired/unused gift cards.
A maximum of one (1) gift card can be redeemed per transaction.
KYC for gift cards
Yes, gift cards are a Prepaid Instrument subjected to regulations by Reserve Bank of India. Terra Luna India will be legally required to share the details of the purchase of the gift cards and transaction undertaken using the gift card.
As an issuer of the gift card, we are also required to share the Know Your Customer (KYC) details of the purchaser / redeemer of the gift cards with RBI or such statutory authorities, as per guidelines issued from time to time. If you have purchased a gift card from us, we may contact you in this regard.
Loss of gift card
Your gift card number is unique and confidential, and you are solely responsible for its safety. If you have misplaced your gift card, please write to our customer care team at - firstname.lastname@example.org or Call/Whatsapp us at + 91 8951986053 Monday to Saturday, between 9:30 AM to 5:30 PM IST. We shall not assume any liability in case the Gift card or PIN is stolen/ gets compromised.
Refund on Gift card
• A Gift card once purchased cannot be cancelled and no refund is applicable.
• A Gift Card purchased in INR cannot be converted to any Forex currency and vice versa.
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If You object to Your Information being transferred or used please do not use this website.
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
This Website is directed to be used by adults only. We assume that any minor, if at all, accessing our Website is under the supervision of their guardians. RAEPL or its associates/affiliates do not knowingly collect information from minors.
We may revise this policy from time to time and will post any changes on this web page. You should check this page from time to time to keep up-to-date with any such changes, as the changes will apply to any visits you make to the Site after the change. If any of the terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
What Are Cookies And Pixel Cookies: A cookie is a small text file that is placed on the hard drive of the device you use to access a website, so that the website can remember and identify your device. They contain anonymous information and will typically include the name of the site from which the cookie has come; how long the cookie will last; and a value, usually a randomly generated unique number.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. For example, they enable a website to identify that, when you move from one page to another, you are not a new user and so do not need to log on again.
Cookies can be set by the owner of the website itself ("first party cookies") or by other websites that provide content (such as advertising) for the website that you are viewing ("third party cookies").
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
Pixel Cookies: Some of the Site’s pages may contain electronic images known as “pixel cookies” (sometimes known as clear gifs, or web beacons) that allow us to count users who have visited these pages. Pixel cookies collect only limited information from your device, which includes a cookie number; time and date of a page view; and a description of the page on which the pixel cookie resides.
These pixel cookies do not carry any personally identifiable information and are only used to track use of the Site or particular pages on it. Pixel cookies are not stored on your device and do not place any information on your device.
Analytical/performance cookies. These allow us to recognise and count the number of visitors to the site, and to see how visitors arrive at our website move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We may also use the information stored by those cookies with third parties for those purposes.
Functionality cookies. These are used to recognise you when you return to the Site in order to remember your preferences (for example, your choice of language or region) and functionality that you have used on the Site, in order to improve your user experience of the Site.
Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed. We will use this information to make the Site, and the advertising displayed on the Site and other websites more relevant to your interests. We may also use the information stored by those cookies with third parties for those purposes.
Some cookies used on the Site are temporary and remain on your device until you leave the Site, at which point they are deleted. These are often called “session” cookies. Session cookies are typically used on the Site to allow you to carry information across pages of the Site and avoid having to re-enter information, and to allow you to access stored information whilst you are logged into a user account on the Site.
Other cookies used on the Site remain on your device once you have left the Site (though how long will depend on the lifetime of the specific cookie). These are often called “persistent cookies”. Persistent cookies are typically used on the Site to help it recognise your device when you return to it.
Enabling and Disabling Cookies: You can block cookies by modifying settings in your browser that allows you to refuse the setting of all or some cookies.
Your browser may have a Help section or some other form of instructions which should explain how to do this. If you are using a smartphone, then the manufacturer should have instructions on its website explaining how to do this.
Useful guidelines on how to do this for a number of popular computer browsers can be found at www.allaboutcookies.org under the ‘managing cookies’ section.
However, if you use your browser settings to block any cookies, then you may not be able to access or use some or all parts of the Site or its functionality.